Privacy Policy
At zanzibar-hotel.net, your privacy is a fundamental priority. This Privacy Policy outlines how we collect, use, and protect your personal data. We are committed to ensuring that your information is handled in compliance with applicable legal frameworks, and we value your trust in us.
Data We Collect
- Information You Provide
- Information you provide when creating an account, making a purchase, or signing up for our newsletter.
- Transaction/Financial Information
- Payment details related to your transactions, though we do not store full credit card numbers.
- Communications
- Information you provide when contacting us for support or leaving feedback.
- Automatically Collected Data (Usage Data)
- Automatically collected data such as IP address, browser type, and cookies as described in our Cookie Policy.
How We Use Your Information
- To provide and maintain our services, including processing orders and managing user accounts.
- To provide customer support and respond to user inquiries.
- To personalize the user experience with tailored recommendations.
- For research and development to improve our platform and services.
- To send marketing and promotional communications, only with your consent.
Information Sharing (Disclosure)
- Service Providers: We share your personal data with service providers who perform services on our behalf, such as payment processing, hosting, and analytics.
- Business Partners: We may share limited information with business partners for co-branded services or joint promotions as permitted by applicable law.
- Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights and the rights of others.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, accounting records may be kept longer as required by applicable law.
Your Data Rights
- You have the right to access your personal data.
- You have the right to request rectification of inaccurate personal data.
- You have the right to request the erasure of your data (Right to be Forgotten).
- You have the right to object to the processing of your data.
- You have the right to opt-out of marketing communications.
Security Measures
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, access controls, and regular security assessments to ensure ongoing protection.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices. When we do, we will post the new policy on this page and update the 'Effective Date' at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via the support form on our website.